Contact Us

Contact Us - ParcelWise

Enquiry Form

Contact us today, and see what we can do for you! No matter what your question, our dedicated team are always happy to help.

Fill in our online enquiry form, and we’ll get back to you as soon as possible, or alternatively you can give us a call on 0161 672 1111, and speak to us directly.


At Parcel Wise, we offer more than UK next day delivery. Whether you’re sending a parcel down the road or around the globe, we have a solution for you!

Frequently Asked Questions


Can we use more than one carrier at a time ?

Yes absolutely, you can use different courier services from different carriers to suit your business.


Do we need to have a separate account for each service ?

No, you will have one account with us which will give you access to 590+ couriers services worldwide.


Who will collect my parcels ?

Our dedicated drivers will collect your parcels at the time most suitable to you. One collection will take place at the same time the next day, and we will collect all of your parcels regardless of which courier service you have chosen.


Would I know who is delivering my parcels ?

Yes, of course, you are in full control of choosing the carrier which suits your business and you will have live tracking numbers to track the delivery of your parcels.


Who deals with my queries ?

You will have access to a proactive and friendly customer service department who will take care of any parcel tracking queries you may have.


Do you offer Account Management ?

Yes, you will have a dedicated Account Manager who will be looking after you and will always be contactable.


Can I connect multiple eBay and Amazon accounts to the shipping software ?

Yes, you will have the facility to connect multiple eBay and Amazon accounts to the shipping software for seamless label printing.


How long do you take to give these parcels to delivering companies ?

We have been delivering the promise of handing over your parcels to the carriers on the same day we collect from you so that there are no transit delays.

What Do Our Customers Say?


We Moved to ParcelWise this summer after using UKMail as our main courier for the last seven years. We have always been nervous about moving to a new courier, but we have used their services now for the last six months and we have been very impressed.

ParcelWise now look after all our courier solutions and have provided a very good multi-channel parcel despatch management system to streamline this. They have provided our company with excellent service and the whole team at ParcelWise are very professional and really nice people to deal with. 

The team at ParcelWise are brilliant. I would recommend them to anybody needing parcel delivery solutions. They are reliable, honest and very reasonably priced. I've struck gold with these guys and they've helped me achieve, and more importantly, keep my power seller status on ebay.

ParcelWise have helped us to reduce parcel shipping costs while increasing delivery speed which has helped us remain competitive in our marketplace. Additionally, we now have a helpful local team who we can easily contact to resolve any delivery queries.

I can honestly say that the entire service was first class from collection through to parcel delivery. I have no hesitation in recommending family and friends to ParcelWise. A very professional company. Thank you.