Our Services

Services - ParcelWise

Dedicated To Managing Your Daily Shipments

Our UK based customer care team will track your parcels from dispatch until delivery, pro-actively managing any exceptions. As we realise that your customers lead busy lives and are not always available, we can even notify them in advance with a confirmed delivery date by email and text message.

Services - ParcelWise

Letters & Large Letters

Services - ParcelWise


Services - ParcelWise


Services - ParcelWise

Bulky Parcels

Letters & Large Letters

ParcelWise proudly partners directly with Royal Mail, enabling us to provide the following hassle-free mail solutions:


Marketing materials, Brochures, leaflets, magazines etc.

Options of 24 and 48 hours available.

Printed invoices

Important Documents

Greeting Cards, vouchers,

Small items e.g. phone covers, pens, pillow case etc.


Confirmation of delivery is also available for most of these services, providing extra peace of mind.


We have multiple options available for small packets:


Fully Tracked service

Signature available (optional)

SMS and Email notification to recipients

Collection from local delivery offices and post office available

2 Hours delivery window

24 and 48 Hours delivery options

Compensation included


There are also various options available for our parcel services:


Parcels up to 30kg

Suitable for B2B and B2C deliveries

Fully tracked and Signed service

24 Hours and 48 Hours delivery options

Compensation included

ONE HOUR delivery window

Pre 09:00 am, pre 10:30 am and pre 12:00 options available

SMS and Email notifications

2-3 day fully tracked delivery service to most of European countries

Bulky Parcels

This service is suitable for any parcels which are heavier than 30 kg, or parcels with particularly large dimensions.


You can send up to 3.2 meters long parcels on this service.

Its fully tracked and signed service with ONE Hour Delivery window

Recipient receive SMS and Email notifications

Compensation is available in case of lost/damaged parcels

24 and 48 Hours delivery options are available

Suitable for businesses selling long length parcels e.g. carpet rugs, curtain rails etc.

Partners & Integrations

Frequently Asked Questions


Can we use more than one carrier at a time ?

Yes absolutely, you can use different courier services from different carriers to suit your business.


Do we need to have a separate account for each service ?

No, you will have one account with us which will give you access to 590+ couriers services worldwide.


Who will collect my parcels ?

Our dedicated drivers will collect your parcels at the time most suitable to you. One collection will take place at the same time the next day, and we will collect all of your parcels regardless of which courier service you have chosen.


Would I know who is delivering my parcels ?

Yes, of course, you are in full control of choosing the carrier which suits your business and you will have live tracking numbers to track the delivery of your parcels.


Who deals with my queries ?

You will have access to a proactive and friendly customer service department who will take care of any parcel tracking queries you may have.


Do you offer Account Management ?

Yes, you will have a dedicated Account Manager who will be looking after you and will always be contactable.


Can I connect multiple eBay and Amazon accounts to the shipping software ?

Yes, you will have the facility to connect multiple eBay and Amazon accounts to the shipping software for seamless label printing.


How long do you take to give these parcels to delivering companies ?

We have been delivering the promise of handing over your parcels to the carriers on the same day we collect from you so that there are no transit delays.

More About ParcelWise


A quick look at the why you too should choose ParcelWise, and what sets us apart from the competition


All the latest ParcelWise news and updates. Stay informed about why you too should choose us


Take a look at the ParcelWise Partners and Direct Integrations, that help us to be the best!


From multiple carriers to Integrated Labels and Returns, our solutions are designed around your needs.

What Do Our Customers Say?


We Moved to ParcelWise this summer after using UKMail as our main courier for the last seven years. We have always been nervous about moving to a new courier, but we have used their services now for the last six months and we have been very impressed.

ParcelWise now look after all our courier solutions and have provided a very good multi-channel parcel despatch management system to streamline this. They have provided our company with excellent service and the whole team at ParcelWise are very professional and really nice people to deal with. 

The team at ParcelWise are brilliant. I would recommend them to anybody needing parcel delivery solutions. They are reliable, honest and very reasonably priced. I've struck gold with these guys and they've helped me achieve, and more importantly, keep my power seller status on ebay.

ParcelWise have helped us to reduce parcel shipping costs while increasing delivery speed which has helped us remain competitive in our marketplace. Additionally, we now have a helpful local team who we can easily contact to resolve any delivery queries.

I can honestly say that the entire service was first class from collection through to parcel delivery. I have no hesitation in recommending family and friends to ParcelWise. A very professional company. Thank you.